Lactation Consulting

1-On-1 HIPAA-Compliant Video Lactation Counseling

At DayOne Baby, our mission is to provide the reliable, professional lactation counseling and support that mothers need to achieve a breastfeeding routine that nurtures the health of both you and your little one. For over 20 years, our team of internationally Board-Certified Lactation Consultants has helped countless mothers by fusing proven, evidence-based care with a unique sense of compassion and non-judgmental support to offer the best lactation consulting and support available. With DayOne Baby, we base our care around you, with flexible 1-on-1 support with an experienced professional that is available over live video-conference, so new mothers can get the help they need exactly when they need it, no matter where they are.

What Problems Can Lactation Counseling Help With?

While breastfeeding your baby may seem like a simple process, there are many common challenges with breastfeeding and lactation that mothers can experience. Our lactation consultants are experts in their field and they can help you through a wide variety of common lactation issues including:

  • Low Milk Supply
  • Sore Nipples
  • Engorgement
  • Pumping Techniques
  • Twins
  • Preemies
  • Oversupply
  • History of Breast Surgery
  • Slow Weight Gain
  • Tongue Tie
  • Fussy Baby
  • Returning to Work
  • Sleepy Baby
  • Pumping Schedules

Meet our Experienced Team of Lactation Support

The support that you get is only as good as the team that provides it, which is why at DayOne Baby, our lactation counseling staff consists of internationally Board-Certified Lactation Consultants and parenting experts that have over 80 years of combined experience. To learn more about the amazing individuals that make up our lactation support team, check out their profiles below:


Shannon D. IBCLC

Shannon joined the DayOne Baby team in 2018, launching our video lactation support business. As our first video-based consultant, she is available to support mothers from their homes, offices, or anywhere across the United States. Shannon provides professional breastfeeding assistance emphasizing a unique holistic approach, helping mothers feel confident in breastfeeding their infants anytime, anywhere. She provides compassionate support to ease the transition to new parenthood through education about the normal course of human infant feeding and newborn care.


Ocean has been a Registered Nurse, Clinical Nurse Specialist and Lactation Consultant since 1998. She has worked in High Risk Obstetrics at San Francisco General Hospital and taught newborn parenting and breastfeeding classes throughout that time. Currently Ocean works as a Home Visiting Nurse with Nurse Family Partnership Program, teaches breastfeeding classes, infant & child CPR classes and performs Lactation Consultations and Doula services.


Ami is a Licensed Midwife, Registered Nurse and International Board Certified Lactation Consultant. Ami has worked in San Francisco for the past 15 years as a midwife, lactation consultant, childbirth and prenatal educator as well as a facilitator for new parents groups at DayOne Baby. She has been honored to work with thousands of wonderful families throughout their childbearing years and has attended close to 400 births since beginning her work in midwifery.

Frequently Asked Questions

IBCLC stands for “International Board-Certified Lactation Consultants”, which are recognized throughout the world as possessing the highest form of standardized, board-certified, international lactation credential available. IBCLCs are medical professionals that specialize in breastfeeding management and care, and must go through extensive training and education to achieve their certification.

  • Introductions & First Steps
  • Health History & Breast Examination
  • Breastfeeding Observation
  • Calculating Feeding Volume
  • Creating a Lactation & Breastfeeding Plan

Insurance companies handle lactation consultations differently, but some companies may reimburse individuals for consultations. Contact your health insurance provider for details.